If DND is already off, enable the option and leave it on for 30 seconds. If this option is enabled, you won’t receive any alerts or notifications. Go to System Preferences, select Notifications & Focus, and make sure to toggle off Do Not Disturb. As a quick reminder, all sound preferences for emails are handled in the mail program preferences. Additionally, enable Play sound for notifications. If this issue is affecting Outlook, go to System Preferences, select Notifications, and then click on Outlook.
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